Our Diploma in Educational Management will provide you with a clear understanding of more strategic aspects of educational management.

The course will provide you with a range of practical tools to enable you to implement successful change programmes, both educational and non-educational.

By the end of the Diploma programme you will be equipped to function at a senior management level within your organisation.

The course is taught in five modules with each module running for eight weeks. The estimated workload is 5 - 6 hours per week for both online and offline work.

Each module is assessed with a written assignment plus a minimum 80% active participation. Four modules have assignments of 2,500 words and the final module has an extended assignment of 3,500 words.

All trainees must also take an online Orientation Module before they begin their Management Training programme. The Orientation Module is usually the week before the start of the course. Please see the start dates below for more information.

The Orientation Module runs for 1 week, during which you will:

·                        Learn how to use the VLE (Moodle) we will be using for the training programme

·                        Explore the topic of educational management as it relates to your organisation

·                        Explore aspects of organisational culture in theory and how far these theories are articulated in your organisation

·                        Begin working together as an on-line Study Group.


Diploma in Educational Management requirements:

·                        Minimum 5 years' teaching experience, ideally in an ELT context

·                        Access to ELT institution for purpose of information gathering and research

 Program Specific Accreditation

The Distance Education and Training Council for Business Schools and Programs (DETC) Board of Commissioners has granted accreditation to Newcastle University's  Diploma in Educational Management diploma program.* DETC is one of three major accrediting agencies for business schools and is a leading specialized accrediting agency for business education. This recognition certifies that programs offered through Newcastle University's College of Business & Management meet the rigorous educational standards established by DETC.

*For a full list of Newcastle University's business and accounting degree programs accredited by DETC, please see the Accreditation page.

Want to learn more? Request information and a member of our team can help answer your questions.

* Figure based on 2013 graduates self-reporting data to Newcastle University Career Services who were employed at graduation or actively seeking employment in their field after graduation. Does not include graduates who were not actively seeking employment, as determined by Newcastle University Career Services, or who did not report data on employment status to Newcastle University Career Services.

 Diploma in Educational Management schedule:

·                     40 weeks: each module is 8 weeks

·                     2 week break between each module to research and write assignments

·                     5 - 6 hours per week study time, for both online and offline work

Module - Managing Change

This module will give you the theoretical framework and practical tools you need to lead change programmes and respond to change initiatives effectively.

During the module you will:

·                        Consider how change is managed in your organisation

·                        Develop an awareness of different types of change

·                        Develop an understanding of the different factors that drive change

·                        Become aware of the different response cycles to change

Module - Effective Communication

This online training module looks at practical ways you can achieve successful and effective communication in your workplace.

During this module you will:

·                        Consider issues of management style and organisational culture

·                        Explore communication in all its aspects as a managerial activity

·                        Acquire a set of basic principles to underpin all aspects of your communication

·                        Explore which tools you can use to help you develop and enhance the effectiveness of communication in your workplace


Module - Managing Customer Service

Module 6 looks at different aspects of quality using the Quality Pyramid as a starting point for our explorations.

During the module you will:

·                        Explore ways of measuring customer satisfaction, and how to use your customers as a resource to help you improve and utilise different types of benchmarking and benchmarking tools.

·                        Look at how to set customer service standards

·                        Learn how to set up and manage patterns of employee involvement in quality management


Module - Business Management

This online training module looks at marketing and finance as key components of business management. The online training material we cover will encourage you to become familiar with basic financial documents, and also to consider your organisation's approach to marketing and promotion.

During the module you will:

·                        Consider your organisation’s marketing objectives and the key components of the marketing mix

·                        Look at product life cycles and portfolios

·                        Discuss ways of analysing the competition , using different approaches for this process

·                        Consider aspects of financial and budget planning

·                        Look at how to read and understand a Profit and Loss Account

·                        Review how to cost a course and make a business case


Module - Extended Assignment

This module prepares you for writing your final Extended Assignment of 3,500 words. You will look at how to define the focus of an assignment and how to write an assignment proposal. We will examine aspects of research methodology and define which are appropriate for the research questions you select for your Extended Assignment.

During the module you will:

·                        Work through the process of defining an assignment focus in consultation with your tutor

  ·                        Explore and assess qualitative and quantitative research methods

·                        Research and analyse an issue of particular relevance to your context, which should be of practical use to your organisation in the future

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